77ga's Privacy Policy

What Information We Collect

77ga collects various types of personal information to provide its services. Below is a description of the information collected across different categories:

1.1 Registration and Identity Information

• Full name and date of birth
• Valid email address
• Active mobile number
• Residential address and nationality
• Government-issued identity document (for verification purposes if required)

1.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay or bank account details (for deposits and withdrawals)
• Transaction history and amounts
• Details of deposit and withdrawal methods

1.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Site usage log data and session information
• Data collected through cookies and similar tracking technologies

1.4 Gaming Activity Information

• Game play history and betting records
• Details of bonus and promotion usage
• Win and loss information

Methods of Data Collection

77ga collects information through various methods. Our collection methods are fully transparent and secure:

• Directly from you: Information you provide during account registration, the login process, deposits or withdrawals, and when contacting customer support.
• Automatically: Certain information is collected automatically through technical means (cookies, log files, web beacons) while you use our platform.
• Through third parties: Necessary information may be received through identity verification services, payment processors, or fraud prevention services.

How Your Information Is Used

77ga uses your information only for specific and legitimate purposes. The main purposes for which we use information are outlined below:

3.1 Account Management and Service Provision

Your information is used to create, verify, and manage your account, to process transactions and provide bonuses, and to ensure you receive the correct service.

3.2 Security and Fraud Prevention

Your information may be analysed to detect suspicious activity, maintain account security, and prevent financial fraud. This is also necessary for your own protection.

3.3 Regulatory Compliance

Your information is required to enforce responsible gaming policies, verify age (to confirm 21+), and comply with applicable laws and regulations.

3.4 Customer Service Improvement

Information is used to communicate with you, improve customer service standards, and personalise your experience. It also helps make our 24/7 Bengali live chat service more effective.

3.5 Marketing and Promotions

With your consent, your information may be used to inform you of relevant offers, bonuses, and promotional content. You can opt out of these communications at any time.

Data Storage and Security

77ga follows industry-standard security practices to ensure the protection of your personal information:

• SSL Encryption: All data transmission on our platform is encrypted using SSL (Secure Socket Layer) technology, which prevents unauthorised access by third parties.
• Firewall and Access Controls: Through strict firewall and access control systems, only authorised staff have access to your information.
• Regular Security Reviews: Our security systems are regularly reviewed and updated to ensure the highest level of protection at all times.
• Data Retention Period: Your information is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to ensure the highest level of protection, we cannot guarantee complete security.

Sharing Information with Third Parties

77ga does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Only the necessary information is shared with providers of payment processing (bKash, Nagad, Rocket, Upay and banks), identity verification, fraud prevention, and technology services. These service providers operate under strict confidentiality agreements.

5.2 Legal Obligations

Certain information may be disclosed when required to comply with a court order, government directive, or applicable law.

5.3 Security and Fraud Prevention

Information may be shared with relevant authorities to prevent financial fraud, money laundering, or other illegal activities.

5.4 Business Changes

If there is any change in the ownership or operations of 77ga (such as a merger or acquisition), your information may be transferred to the new entity. You will be notified in advance in such cases.

Cookies and Tracking Technologies

77ga uses cookies and similar technologies to improve your browsing experience and keep the service functioning effectively.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site (login sessions, security).
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse site usage and improve the service.
• Targeting Cookies: To display relevant content based on your interests (only with your consent).

Cookies can be managed through your browser settings. However, disabling essential cookies may affect some functionality of the site.

Your Rights and Choices

You have the following rights regarding your personal information:

• Right of Access: The right to request a copy of the personal information we hold about you.
• Right to Correction: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Object to Processing: The right to object to the processing of your information in certain cases.
• Right to Opt Out of Marketing: The right to withdraw from promotional communications at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

Protection of Minors

77ga provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors.

Age is verified at the time of registration, and if a user is confirmed to be under 21, their account will be immediately closed and the collected information will be deleted. Parents and guardians are requested to contact us immediately if they become aware of a minor using the 77ga platform.

Policy Changes and Updates

77ga may update this Privacy Policy from time to time. If any significant changes are made to the policy:

• We will update the "Last Updated" date at the top of this page.
• A notification will be sent to your registered email for significant changes.
• If you continue to use the site after an update, you will be considered to have accepted the new policy.

We therefore recommend reviewing this page regularly.

Applicable Law and Jurisdiction

This Privacy Policy is governed by applicable laws and regulations. Our data protection practices follow established international standards.

If you have any dispute or complaint regarding this policy or our data protection practices, please first try to resolve it by contacting us directly. We are committed to resolving any concerns you may have promptly and effectively.